Well it appears that the NSTAR story is wrapped up for now. Because last month I scheduled an automatic billing for the balance of the bill each month after I had just paid online but while that transaction was still pending, NSTAR withdrew twice as much as they should have. In the most technical of senses this was my fault; however I still think it's kind of ridiculous that their system would allow this. But they did credit me $25 to my bill, so I got back my $13 plus a few pennies for pain and suffering. I can't really complain. Although our electric bill for this month is through the roof. Might as well have let them keep it all.
Just can't win with these guys.
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